Trust & compliance
Every procurement runs the same checks: regulatory status, data protection, clinical safety, evidence. Here is our posture in one place, and the document pack we share when your governance team is ready to look closer.
Regulatory status
The platform is registered as a medical device with Singapore's Health Sciences Authority (HSA) and is CE-marked (self-certified). Registration details are shared in the compliance pack.
Our programmes support screening, therapy and rehabilitation inside professional care settings; they are not a substitute for professional medical diagnosis or advice.
Every application is designed with practising clinicians, and programmes are prescribed and overseen by care teams. There is no self-serve pathway around clinical oversight.
Public claims are matched to published evidence and labelled by evidence level; in-progress research is labelled as such, and evidence content passes clinical and governance review before publication.
How we word our claims →Data protection
Two kinds of data, two regimes, one principle: health data belongs to the care relationship, not to us.
Therapy and session data is processed only under a data-processing agreement with the deploying care organisation, with safeguards appropriate to health-related data. We do not sell personal data, and website enquiries go to our team, not a third-party widget.
Cross-border transfers between Singapore and the United Kingdom happen under safeguards consistent with the PDPA and UK GDPR. Our website analytics is cookie-free and does not identify individuals.
United Kingdom
The NHS gateway is the Digital Technology Assessment Criteria (DTAC), and the updated DTAC form has been mandatory since April 2026. We prepare the documentation with each NHS partner as part of the engagement.
DCB0129
Clinical safety case and hazard log maintained under DCB0129, with a named Clinical Safety Officer assigned to the engagement.
DTAC v2
Completed per engagement, covering clinical safety, data protection, cyber security, interoperability and usability.
Evidence, matched
Trial results matched to the claims made, with protocols and endpoints available to clinical teams. Browse the evidence library.
Navigating funding alongside assessment? See funding & grants →
The compliance pack
Due-diligence teams collect the same documents on every deal. Ask once and we send the pack, under NDA where the content requires it.
Last reviewed July 2026. This page summarises our posture for evaluation purposes; the documents in the compliance pack are the authoritative record, and regulatory status is always subject to the registers of the relevant authorities.
